Scheduling and rostering
The single biggest administrative load in most care operations.
AI & automation ยท Care
Automation for a business built on people
Scheduling, rostering and matching are where the administrative load actually sits in a care provider, and where automation pays without touching the care.
The short answer
In home care the work is deeply human, and the administration around it is not. Scheduling, rostering, carer and client matching, compliance records and the constant re-planning when somebody calls in sick: that is where the hours go, and that is where automation belongs.
The aim is never to put a machine between a carer and a client. It is to stop a coordinator spending a morning rebuilding a rota by hand, so that time goes back into the part that only a person can do.
Carer and client matching
Continuity, travel time and preference, handled consistently.
Re-planning
What happens when somebody calls in sick at seven in the morning.
Compliance records
Captured as a by-product of the work rather than a separate chore.
What stays human
Care, judgement and the relationship. Always.
Build or buy
Most providers already own more capability than they use.
Proof
We advised Berkeley Home Health, a live-in and visiting care provider in the south of England.
FAQ
Common questions
Does this mean less contact with clients?
The opposite is the point. Every hour a coordinator spends rebuilding a rota is an hour not spent on clients and carers. The automation targets the planning and the paperwork, not the visit.
How does this work with CQC or HIQA records?
Compliance evidence should be a by-product of doing the work, not a separate task at the end of the week. Where records are already being captured digitally, they can usually be structured for inspection without extra effort from carers.
Our software already does some of this.
Good, and most providers are using a fraction of it. The first thing we do is find out what is switched off, because turning on a feature you already pay for beats buying anything new.
Start a project
Tell us what you are trying to do.
A fixed, written quote before anything starts. We come back within a working day.
- A reply within one working day
- Fixed price, agreed in writing
- No obligation, and no hard sell